What is an AI avatar?
An AI avatar is a digital character that holds a spoken conversation with your customers. It listens, understands, answers in a natural voice and moves its lips and face in sync with what it says. Behind it is the same AI that powers a chatbot — your knowledge base, your rules and your integrations — with a human-like face in front.
Avatars work especially well where a text box feels cold: welcoming visitors, explaining products, guiding first-time app users, supporting customers who prefer to talk rather than type, and representing a brand character consistently across web and mobile.
codeX builds avatars on Terix, our own avatar SDK, so the same assistant can run on your website and inside your iOS or Android app. You can use a custom character based on your brand, choose the voice and languages, and connect the avatar to your CRM, store or booking system so it can do more than talk.
What your avatar can do
A complete conversational character, from look and voice to the actions it takes.
Lip-Synced Talking Face
Real-time speech with lip and facial movement that matches what the avatar says.
Natural Voice Conversations
Customers speak naturally; the avatar listens, understands and replies by voice in real time.
Your Brand Character
A custom avatar based on your brand character or spokesperson, with a chosen voice and personality.
Web & Mobile SDK
Embed the avatar on your website or inside your iOS and Android apps with the Terix SDK.
Connected to Your Systems
Looks up orders, takes bookings and handles support requests through your CRM and APIs.
Multilingual
Speaks with customers in English and Arabic, with more languages available.
How we build your avatar
From character design to a live assistant inside your product.
Concept
We define the character, voice, languages and the jobs the avatar should do.
Character & voice
We create or adapt the avatar and tune its voice and personality.
Brain
We set up the knowledge base, conversation rules and system integrations.
Embed
We integrate the Terix SDK into your website or mobile app.
Launch & expand
We go live and add new skills, such as support and ordering, release by release.
Where AI avatars work best
Brands with a mascot or spokesperson
Turn your brand character into an assistant customers can talk to.
Mobile apps
Onboarding, support and order placement by voice inside the app.
Showrooms and front desks
A welcoming digital receptionist on screens and kiosks.
Education and training
Tutors and coaches that explain, quiz and practice conversation with learners.
Real project
Ramtex Group
codeX is building Ramtex Group's official AI assistant: a talking, lip-synced avatar based on the brand's own character, integrated into its mobile app and rolled out in monthly releases that add customer support and order placement.
Frequently asked questions
What is the difference between an AI avatar and a chatbot?
A chatbot talks through text. An AI avatar holds a spoken conversation through a talking, lip-synced character. Both can use the same knowledge and integrations, so many businesses start with a chatbot and add an avatar for web or app experiences.
Can the avatar look like our brand character or spokesperson?
Yes. codeX can build the avatar from your existing brand character or an approved likeness, and choose a voice and personality that match your brand.
Does it work inside a mobile app?
Yes. The Terix SDK lets the same avatar run on your website and inside iOS and Android apps.
Which languages can the avatar speak?
English and Arabic, with additional languages available depending on the voice and speech models chosen for your project.
Can the avatar take actions, like placing an order?
Yes. Connected to your systems through APIs, the avatar can look up information, take bookings, handle support requests and place orders, with confirmation steps you define.
Can we see a demo?
Yes. Book a free 30-minute consultation and we will show you a live talking avatar and discuss how it would work for your business.
Talk to codeX about AI avatars & voice assistants
Book a free 30-minute consultation. We review your needs and send you a short written proposal.